Terms of Service

Last updated 18th July, 2024.

Contact

[email protected]

About

These terms of service (the 'Terms') cover this website [castlemaster.app] and the video game Castle Master (the 'Services').

Castle Master is based in the United Kingdom.

If you disagree with any part of these Terms then you may not access these services.

You must comply with all relevant laws in the jurisdiction in which you reside.

Castle Master

When playing Castle Master, to agree to these terms you must either:

You must be acting in a non-commercial capacity on behalf of an individual. You are responsible for all use of the account and compliance with these Terms. You must not sell or trade your account. You agree that Castle Master retains ownership of your account.

Accounts

Castle Master requires a Game Center account which is used to create a Castle Master account for gameplay features.

Digital Content

Some digital content requires internet connectivity.

Digital content and gems are not transferrable between platforms (For example, they cannot be transferred between Apple Game Center and Google Play Games).

Any digital content (including but not limited to cosmetics, levels or in game currency) created, purchased, earned or gifted is a license only and does not constitute ownership. You may not transfer this license. Digital content has no real world monetary value.

Digital content requires access to the online service and loss of access to the online service (for example but not limited to internet connection issues, online service maintenance, account termination or withdrawal of services) will prevent access to such content.

Castle Master shall not be liable for the deletion, modification, hacking, or any damage or loss caused to digital content.

Purchased digital content may be subject to change after purchase, for example, but not limited to, adjustments or improvements to graphical assets.

Castle Master has the right to delete, modify, move, re-package, re-price, or transfer any and all digital content, at any time, and with no liability.

You should verify that the correct quantity of gems are added or deducted from your account during a transaction. Please contact support if you believe there is a mistake.

Subscriptions

To redeem subscription content you must open the game during that subscription month, while logged in to to the online service, and have an active internet connection.

User Generated Content

You are responsible for any usernames, communications, levels, or other content you create, use, upload or transmit.

Such content must not violate third party rights.

You grant Castle Master from the time of uploading the right freely use, modify and republish such content with or without your name or username and without compensation.

You waive any moral rights you may have to such content to the maximum extent permitted by law.

Service Monitoring & Availability

We may monitor the usage of our Services for the security, maintenance and improvement.

We make no commitment on the availability or uptime of Services or digital content.

Castle Master shall not be held liable for any outage which affects access to Services or digital content.

Refund Policy

You may not refund purchases if you receive immediate access to the content.

Unsolicited Ideas

Please do not submit ideas. This policy is to prevent misunderstandings. We may freely use any unsolicited ideas you provide.

Player Conduct

Any player conduct considered unacceptable will be grounds for account suspension or termination at Castle Master discretion. Such conduct includes but is not limited to:

Termination & suspension

Castle Master may terminate or suspend access to these services immediately, without prior notice or liability, at Castle Master discretion.

Your account may be subject to such action for reasons including but not limited to the following:

Terminated accounts will lose access to Services and any purchased, earned or gifted digital content. Such accounts will not be entitled to refunds and we will have no liability to you.

If you think we have made a mistake, please contact support.

License

We grant you a limited, non-exclusive, non-transferable, revocable license to use Castle Master online services and digital content.

You may not trade, copy, reverse engineer, decompile, or publish any Castle Master property.

Castle Master reserves all rights including to Castle Master, online services and content and Castle Master logos.

Software Updates

Access to the online service may require updating to the latest version of Castle Master.

Such updates may also require other software or operating system updates and as such the system requirement for Castle Master may change over time.

Castle Master may be updated at any time and without liability to you.

Third party links

Castle Master is not responsible for the content of third party links.

Warranty

Castle Master is provided without warranty. You assume all responsibility for your use of Castle Master and the associated online services.

To the fullest extent permitted by applicable law, Castle Master disclaims all warranties.

Indemnification

To the fullest extent permitted by law, you hereby agree to indemnify, defend and hold harmless Castle Master and its subsidiaries, affiliates, officers and directors from and against any claims, lawsuits, losses, liabilities and costs that result from your misuse of the Castle Master and online services or any violation by you of these Terms, or any infringement by you of any third party's rights.

Changes to Terms

Castle Master reserves the right to update the Terms. Users will need to agree to the updated Terms to continue to access these Services. If you decline the updated Terms you will lose access to these Services and all digital content.

Read the Terms

You agree that you have read and agree to all of the Terms.